In This Issue A New Wave Christiana Care's Ray Seigfried is taking the traditional management theory and turning it on its head to improve hospital operations and internal communcation. Read More... Is Less More? Two news stories from the past month caught my attention. Perhaps they offer hope for a way out of what appears to be a collision course for U.S. medicine - that is, Americans' expectation of the healthcare system and their inablility to pay for it. Read More... IT Campaigns We in healthcare are currently witnessing a remarkable conjucture of policy know-how, technological capability and an unusal political will. Read More... Vision at Work Strong leaders make people hopeful about the future. As editor and writer Norman Cousins reflects, "The capacity for hope is the most significant fact of life." Read More... Major Market Spotlight We review the Phoenix MSA, including geographical coverage, population demographics, top IDNs, hospitals, Long Term Care / Skilled Nursing, and news. Read More... Operating News We summarize 28 news articles regarding hospital operations. Read More...